Frequently Asked Questions

It is very important to know what you put on your skin and in your hair. Below we have answered the most frequent questions about our brand and products. We hope that you find the information you are looking for. If not please send us a message.

Questions about Urtekram

Where can I buy Urtekram skin- and haircare products?

You can buy them in department stores, supermarkets and online beauty sites. We do not sell to private individuals.

Does Urtekram products contain microplastics?

No, as we are a brand with natural products, from natural ingredients. Since most plastic comes from a petrochemical origin, we decided long ago not to use any microplastics.

Do Urtekram skin- and haircare products have a best before/expiry date?

Yes, all our products have a shelf life when unopened; once a product is opened and used its shelf life will vary. There is an open jar symbol with a number in it. This number refers to the number of months you can use the products when opened.

Does Urtekram products contain silicones or preservatives?

Urtekram products are self-preserving and in accordance with our Cosmos Certification the products does not contain silicone.

Are Urtekram products Vegan?

Yes, all Urtekram Beauty products are vegan.

Does Urtekram use sustainable palm oil?

Yes, in cases where palm oil is used we use RSPO-Round table on sustainable palm oil.

Do you have an Instagram account?

Yes please check out and follow all our news and beauty tips on Instagram. You will not regret it.

Does your products contain PFAS?

No our products do not contain PFAS. That is not allowed in COSMOS certified products.

What does INCI mean?

It’s the international list of ingredients; INCI (International Nomenclature of Cosmetic Ingredients), showing all raw materials included in the products. The names on the INCI are created internationally and therefore in English, in some cases you will also find them in Latin. It is statutory by law that all skin- and hair care products sold within the EU should have a complete ingredient listing on the packaging. Some things are not in English, for instance: Aqua, Parfum, Lac and Mel (the last two are milk and honey). Similarly, all extracts are named by their Latin name (according to the Linneaus convention), ie. Rosmarinus Officinalis leaf oil, Chamomilla Recutita oil.

What does certified COSMOS ORGANIC by Ecocert mean?

The COSMOS standard is one of the strictest certifications on the market. All our products are certified by Ecocert Greenlife according to Cosmos Organic standards, which the Ecocert COSMOS ORGANIC logo on our products show. This means among other things that the ingredients in our products must be from more than 98 % natural origin, and that the products cannot contain parabens, silicons, mineral oils or synthetic colorants. Click here if you want to know more about the COSMOS standard.

Are your products tested on animals?

We do not approve animal testing, neither regarding the products or the ingredients in them. As a supplier of certified organic beauty products it is our ethical responsibility to treat animals and our planet in a sustainable and responsible way. Urtekram has always been against animal testing and the EU took in 2013 a big step forward in prohibiting all animal testing. This is statutory for all companies producing cosmetic products within the EU.

Do you have products with aloe vera?

Yes of course, aloe vera is one of the oldest well-known moisturizing and nourishing ingredients from the kingdom of plants which we use in most of our products so that you can take advantage of its well-doing characteristics. For example we've got Aloe vera shampoo for dry hair. Among our skincare we also have the Aloe vera body lotion.

Do you have concentrated formulas?

Yes we have concentrated shower gel. A sustainable product with less water in the formula and less plastic waste.

Are your packaging recycable?

Yes our packaging is plant-based and recycable. You will find recycle-instructions printed on each packaging.

Do you have allergy-certified products?

Yes our Find balance fragrance free range and our baby care products are Allergy Certified.

Are your formulas biodegradable?

Yes as our formulas are natural origin they are biodegradable.

Questions about Hair

How can I expect my hair to react if I start using certified organic hair care?

When you change from conventional to certified shampoo and conditioners, the hair and scalp may feel different due to the all-natural content in the hair care products. This may lead to a different result from your hair wash, some people don’t notice any difference, while others notice the hair feels cleaner, drier, fluffier or even dirtier. We suggest you try it for a while to make your hair adjust to the natural cleaning and care.

Which shampoo and conditioner suits my hair?

Which hair care products suits your hair depends on what hair type you have, is it dry, frizzy and hard to tame, or is it heavy, greasy and feels dirty quickly? It is also important to know what result you want, do you want shiny soft hair or a hairstyle with more volume and structure. We have haircare products for all styles and hair types. Read our guides about hair types here or on the packaging of a specific product to see which ones suit your needs.

Do you have hair oil in your hair care assortment?

Yes, do try our Nourishing Coconut Hair Oil. You can use it both in wet and dry hair and it gives your hair a beautiful shine.

Do you have shampoo for dry hair?

Yes, depending on how dry your hair is we've got a few different options. Read more about our products and which one suits you here.

Which shampoo would you recommend for a dry scalp?

Our Fragrance Free hair care products are developed for sensitive scalps. Also you can try our Tea Tree Shampoo from our special line, developed for irritated scalps.

Do you have shampoo and conditioner without perfume?

Yes, please see our Find Balance range. You can find the shampoo here and the conditioner from the same line here.

Which conditioner suits dry hair?

Both Rise & shine ultimate repair conditioner and Blown away intense moisture conditioner could give you the result that you want. If you'd like to read more about dry hair and which products might work for you you should go here!

Questions about skin

Why should I choose certified organic skin care?

Nowadays we pay much attention to what we eat and drink so let’s also apply this to what we put on our skin. All Urtekram Beauty products are certified by Ecocert Greenlife according to Cosmos Organic standards. This is a well-known international standard which among other things means that the ingredients in our products are 99-100 % from natural origin, don’t contain silicones, mineral oils, GMO or nanomaterial.

What products should I use for my skin type?

We have a skincare ranges for all skin types. You will find this information on the packaging. There are products for normal skin, dry skin and if you have sensitive skin you can for instance use our fragrance free range. For more information about different skin types click here for body and use this link if it's regarding your face.

What is the difference between dry and dehydrated skin?

When the skin is dry it is a sign that it lacks moisture and oil . We have got several products suitable for dry skin. Dehydrated skin needs help to retain moisture so drinking plenty of water and using a good moisturizer takes care of this. Please have a look at our selection of our moisturizers.

Do your body care products contain perfume?

Yes, some of the products contain natural perfume. You can find perfume in the ingredient list as “Parfum”. Some products contain natural perfume (mix of essential oils and other scent extracts) , some contain essential oils and some are perfume free. All perfumes used in Urtekram’s products are approved by Cosmos and do not contain synthetic (petrochemical) compounds. If you would like products without perfume, we can recommend the fragrance free range.

Is there any difference between Body Wash and Shower Gel?

No, these two products have the same function, just different names.

Do you have natural hand wash?

Yes, we have a wide variety of liquid hand wash and soap bars in a lot of different scents. All with 100 % natural ingredients, that is all ingredients derived from nature.

Which body care product would suit my dry skin?

Try our Wild Lemon Grass Body Butter if your skin is dry. You can also get the result you want with our Soothing Lavender Body Oil or Sweet Ginger Flower Dry Body Oil.

Do you have micellar water?

Yes, we have one in Urtekram Nordic Beauty Blown Away face care range.